# User Maintenance

**Example URL:** <http://localhost:7897/admin/users>

Pro Tier's User Maintenance is available from the Admin Panel. The number of active users is limited by your Pro Tier license. Visit the [PenTest.WS Store](https://store.pentest.ws) to purchase additional user licenses.

<figure><img src="/files/MQC9nGFx32shpDVvhJ1C" alt=""><figcaption><p>User Maintenance</p></figcaption></figure>

## Creating Users

![New User](/files/AiS4oGEpcQTZLfxlYhHb)

**Username**: must be unique in the Pro Tier installation and a minimum of three (3) characters

**Admin**: creating an Admin user allows them to access the [Admin Panel](/pro-tier/admin-panel.md), including User Maintenance. This does not give them access to other users' private Engagements.

**Email**: the user's email address

**Login Strategy**: select between Local or [LDAP Authentication](/authentication/ldap-authentication.md) login strategy

**Password / Confirm**: minimum of eight (8) characters

**Random Password**: generates a random eight (8) character temporary password. Be sure to select "Send Welcome Email: Yes - With Password". The user will be asked to change their password at first login.

**Send Welcome Email**: if you have setup [SMTP Integration](/automation-and-integration/smtp.md) the application can send a welcome email to new users, with or without their new password.

## Tier Availability

**User Maintenance** is available on **Pro Tier.**


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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

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```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.